Need to Change Options for Receiving Security Code

GetHuman-kkostyn's Technical Support issue with Microsoft - Tech Support from March 2021

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The issue in GetHuman-kkostyn's own words
"I tried to change password which I had forgotten. Screen asked me to verify my identity, but the options for sending me security code were incorrect or out of date. When I tried to change options screen to reflect my current cell phone number and email, screen told me I had to recover my account, which I did. But then it said I had to wait thirty days, which I cannot do because I am trying to set up Microsoft Team account and other software for Court appearance this week . **I can still get into my hotmail account every day automatically when my computer goes on. I guess the password has been "remembered" by the computer although I cant remember it. So my hotmail is still active and not locked. **I think this can be remedied by somehow inputting a new option for setting sending security code. Do you agree, and how can I do that? Please help."

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Microsoft - Tech Support

Technical Support issue
Reported by GetHuman-kkostyn
Mar 21st, 2021 - 2 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 8280 others
0 customers following this


GetHuman-kkostyn started working on this issue
Mar 21st, 2021 6:16pm