Hello,**I had Microsoft *** Personal cancelled and a refund of $**.** because my old la...

GetHuman5518195's Technical Support issue with Microsoft - Tech Support from December 2020

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The issue in GetHuman5518195's own words
Hello,**I had Microsoft *** Personal cancelled and a refund of $**.** because my old laptop (* years old) would not support it, I could not even get Windows ** on this old laptop. On the same day (Nov **th) I purchased a new Samsung laptop at Best Buy (it has been delivered)* and I also paid the discounted price for the subscription for one user Microsoft *** Personal at $**.** plus tax . Best Buy sent the * year Personal Microsoft digitally to my yahoo email address and now I can not download the software to my new laptop. Because I purchased Microsoft online I do NOT have a key code. And I understand Microsoft *** Personal is connected to my email address and not my laptop and has Microsoft have cancelled my account?*I have the Geek Squad coming on Dec **th to set up my new laptop as there are too many things I don't know how to use. Will the Geek Squad tech be able to download the digital Microsoft *** on my new laptop?? * *Charlotte A. Dobosenski

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Microsoft - Tech Support

Technical Support issue
Reported by GetHuman5518195
Dec 3rd, 2020 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 6761 others
0 customers following this


GetHuman5518195 started working on this issue
Dec 3rd, 2020 6:31pm

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