My Microsoft account under *****@***.com was hacked by someone using the email address...

GetHuman5514900's Technical Support issue with Microsoft - Tech Support from December 2020

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The issue in GetHuman5514900's own words
My Microsoft account under *****@***.com was hacked by someone using the email address *****@***.com. They changed my password and set up two factor authentication so I am unable to use any of the on-line tools that are available to recover my account. Obviously I had neglected to set up two factor authentication myself, which won’t happen again.**At this time, it primarily affects Microsoft office Outlook account and my games (for which I had paid to be a Premium user) and access to the Microsoft store. I have deleted the card associated with the account. I have tried unsuccessfully to reach someone by phone who can help my with this problem at the phone numbers I can find on line.**Is there a way that I can actually talk with someone and resolve this issue. I think it would be unfair for me to have to pay someone to help me with this.**Flora Cohen****-***-****

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Microsoft - Tech Support

Technical Support issue
Reported by GetHuman5514900
Dec 2nd, 2020 - a year ago
Not resolved
Seen by 14 customers so far
Similar issue to 6744 others
0 customers following this

Timeline

GetHuman5514900 started working on this issue
Dec 2nd, 2020 8:57pm

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