My gram mother passed away. Im her Grandson and i got her computer her account is the a...

GetHuman-seanlatt's Recover Account issue with Microsoft - Tech Support from December 2019

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The issue in GetHuman-seanlatt's own words
My gram mother passed away. Im her Grandson and i got her computer her account is the admin and im trying to get into her account. when i try to change the admin but it says to login to her email but i dont have her email password and got locked out of it.

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Microsoft - Tech Support

Recover Account issue
Reported by GetHuman-seanlatt
Dec 4th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 6582 others
0 customers following this

Timeline

GetHuman-seanlatt started working on this issue
Dec 4th, 2019 11:25pm

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