In mid September I received a windows update , as a result, outlook crashed and I misse...

GetHuman1269661's customer service issue with Microsoft - Tech Support from October 2018

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The issue in GetHuman1269661's own words
Nothing , computer crashed after your September update, unit was working fine before that ... In mid September I received a windows update , as a result, outlook crashed and I missed some important communication, when I click certain Icons, the message was this site is unavailable. I contacted virtual help and explained what happened and their responses did not address the issues at all.. I had to take my tower to a tech company and get it fixed for ***.** dollars , reality is that it was working fine before the update. I now see where a new update is coming and I don't intend to pay another ***.** dollars if I face the same issues. Since it is so difficult to contact Micro Soft, I am starting here for now, please advise .OOps I now see the screen says my e-mail is not valid, typical Micro Soft issue. My e-mail is *****@***.com which I have had for over a year while receiving updates ?? I will try a previous e-mail address , if that doesn't work , on to corporate. You state , contact by phone, At what number??
it was working fine before September update
Repay repair cost or at least make sure it doesn't happen again
Been using Micro Soft for years, not sure how many
countless attempts through virtual , with no results
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Microsoft - Tech Support

My desk top
Customer service issue
Reported by GetHuman1269661
Oct 5th, 2018 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 3870 others
0 customers following this


GetHuman1269661 started working on this issue
Oct 5th, 2018 6:10pm

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