Sir*I have an * years old PC on win * pro ** bits french on my **** asus P*P**D-E Premi...

GetHuman868952's customer service issue with Microsoft - Tech Support from July 2018

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The issue in GetHuman868952's own words
Sir*I have an * years old PC on win * pro ** bits french on my **** asus P*P**D-E Premium motherboard, with an intel P* *.* ghz LGA **** socket.*Problem*I just bought an SSD drive and a new Graphic card and a new HD and re-install windows on it. Now windows activation refuse my product code code saying it is considered as a new PC. *Questions:**- How an * years old motherboard and processor can be seen as a new PC ?**- Let's say I buy a new license and a year from now the motherboard die or the processor , and I decide to get a new up to date motherboard and processor, this will be seen again as a new PC and will I have again to go deep in my pocket to buy again a new window licence ?**regards**Luc Poirier******@***.com
refuse to accept my product key saying it is a new PC
accept my product code or supply a new one, this is not a new machine...
Always have choosen microsoft over competition
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Microsoft - Tech Support

Re-installing my win * pro ** bit french on an updated PC same motherboard and processor.
Customer service issue
Reported by GetHuman868952
Jul 11th, 2018 - 2 years ago
Fixed
Seen by 6 customers so far
Similar issue to 1642 others
0 customers following this
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Timeline

GetHuman868952 started working on this issue
Jul 11th, 2018 1:46am
GetHuman868952 indicated the issue is not fixed yet.
Jul 11th, 2018 2:53am
GetHuman868952 confirmed the issue is fixed. Hooray!
Jul 12th, 2018 3:38am

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