I need help reestablishing my microsoft account.

GetHuman842955's customer service issue with Microsoft - Tech Support from July 2018

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The issue in GetHuman842955's own words
I was notified a few weeks ago that my email had not been used for * years and would be shut down. It stated I need to use my Microsoft account to fix this evidently. I have had ongoing problems with establishing and maintaining an account. I got this p*c * yrs ago or so and I don't remember what name or password I used. My email has always been the same and works fine so I don't want it changed because of the account issue. If I could speak directly with someone I am certain it could be fixed easily. I am getting fed up with this as I have tried before to fix the same issue without success and this is a problem I don't need. please help me resolve this before I lose my email !! I depend on it for many things including doctor visits and other important parts of my life.
I set up a Microsoft account when I got this pc and it has been an ongoing problem for me. Somehow, Microsoft cannot understand what I am saying !!
Having a live person that can be verified is in the USA help me with this. I have a great deal of difficulty understanding foreign accents.
Many years
I have tried everything Microsoft has suggested to no avail.
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Microsoft - Tech Support

Customer service issue
Reported by GetHuman842955
Jul 2nd, 2018 - 5 years ago
Fixed
Seen by 22 customers so far
Similar issue to 1493 others
0 customers following this
Items needed
Software Version
Browser
Email on Account
Phone Number on Account
Computer or Phone Type
Name of Account Holder

Timeline

GetHuman842955 started working on this issue
Jul 2nd, 2018 10:52pm
GetHuman842955 indicated the issue is not fixed yet.
Jul 2nd, 2018 10:52pm
GetHuman842955 indicated the issue is not fixed yet.
Jul 2nd, 2018 10:54pm
GetHuman842955 indicated the issue is not fixed yet.
Jul 2nd, 2018 10:56pm
GetHuman842955 indicated the issue is not fixed yet.
Jul 2nd, 2018 11:01pm

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