I was online on Sunday *******, suddenly I could not control my keyboard. All my bankin...

GetHuman-sbpford's customer service issue with Microsoft - Tech Support from June 2018

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The issue in GetHuman-sbpford's own words
I was online on Sunday *******, suddenly I could not control my keyboard. All my banking information, Amazon account was flashing on screen. There was also a number to call Microsoft- I did because I was afraid bank account would be compromised . "they" referred me to Virtual Solutions who claimed to work for Microsoft and to say the least I was scammed ***.** by e check- I am in process of stopping payment,I felt uneasy regarding services performed and charges. On ******* I looked up microsoft and was given this phone * *-***-***-**** or *-***-***-****, they assured me that they were with Microsoft by using all their information had heading of Microsoft. I need to know if I have been scammed,If so how do I stop it.

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Microsoft - Tech Support

Customer service issue
Reported by GetHuman-sbpford
Jun 26th, 2018 - 3 years ago
Fixed
Seen by 12 customers so far
Similar issue to 1362 others
0 customers following this
Items needed
Software Version
Browser
Email on Account
Phone Number on Account
Computer or Phone Type
Name of Account Holder

Timeline

GetHuman-sbpford started working on this issue
Jun 26th, 2018 11:18am
GetHuman-sbpford indicated the issue is not fixed yet.
Jun 26th, 2018 12:24pm
GetHuman-sbpford indicated the issue is not fixed yet.
Jun 26th, 2018 1:14pm
GetHuman-sbpford indicated the issue is not fixed yet.
Jun 26th, 2018 1:21pm

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