I have a case *********** - it relates to the fact that in March of **** I renewed my s...
GetHuman5878109's customer service issue with Microsoft Office from March 2021
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The issue in GetHuman5878109's own words
I have a case *********** - it relates to the fact that in March of **** I renewed my subscription to Office ***. Unfortunately my computer crashed in May and I had to purchase another computer which had Office *** already installed.**I called MS and spoke with a woman named Satya who indicated she could not provide a credit for the previous Office *** renewal of the crashed computer but indicated that when the renewal for **** occurs to call MS and indicate that **** should be a No Charge. **I have not been able to get a resolvmeent of the issue of a No Charge for ****.**Can you help please......Carlos J. Quiroga
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