I have a case *********** - it relates to the fact that in March of **** I renewed my s...

GetHuman5878109's customer service issue with Microsoft Office from March 2021

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The issue in GetHuman5878109's own words
I have a case *********** - it relates to the fact that in March of **** I renewed my subscription to Office ***. Unfortunately my computer crashed in May and I had to purchase another computer which had Office *** already installed.**I called MS and spoke with a woman named Satya who indicated she could not provide a credit for the previous Office *** renewal of the crashed computer but indicated that when the renewal for **** occurs to call MS and indicate that **** should be a No Charge. **I have not been able to get a resolvmeent of the issue of a No Charge for ****.**Can you help please......Carlos J. Quiroga

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Microsoft Office

Customer service issue
Reported by GetHuman5878109
Mar 23rd, 2021 - a month ago
Not resolved
Seen by 5 customers so far
Similar issue to 480 others
0 customers following this

Timeline

GetHuman5878109 started working on this issue
Mar 23rd 3:04pm