The issuse started on my Samsung A** cell phone. First, when trying to log into my My...

GetHuman5877458's Account access issue with Microsoft Office from March 2021

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The issue in GetHuman5877458's own words
The issuse started on my Samsung A** cell phone. First, when trying to log into my My Fitness Pal app it would flash open for a second, then shut down. This is also happening when I try to access my Outlook account, my Gmail account, my bank account app, my CPI home security app, and others. A message popped up saying I need to sign into my Microsoft account to fix the problem. I forgot my password so first I opted to send the verification email to my gmail account, but gmail as well as Outlook accounts would just flash open for a second then close. I tried having it sent to me by text message ending in **, and I never received it. I don't know if Microsoft has my correct phone number, because it only shows the last * digits. The correct * is ***-***-****. Last thing I tried was to use my job laptop to access Microsoft and have the verification email sent to my business email address. I never received the email. wouldsome of my apps are crashing on my Sa. My Microsoft account says I need to reset my password. when I ask for the verification code to be sent to my text messages, outlook, email accounts, I never received anything from Microsoft. Please help!

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Microsoft Office

Account access issue
Reported by GetHuman5877458
Mar 23rd, 2021 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 479 others
0 customers following this

Timeline

GetHuman5877458 started working on this issue
Mar 23rd 12:24pm
GetHuman5877458 indicated the issue is not fixed yet.
Mar 23rd 4:38pm
GetHuman5877458 indicated the issue is not fixed yet.
Mar 23rd 4:38pm