I need to get into my hotmail account. I havent been able to access it for over a few y...

GetHuman2965763's customer service issue with Microsoft (Canada) from May 2019

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The issue in GetHuman2965763's own words
I need to get into my hotmail account. I havent been able to access it for over a few years now. Its really important that i get into it. Ive filled out the security form and answered everything except the skype part. The email i get from you guys is a stupid bot saying i dont have enough information. When i even put more info then asked. If this doesnt get taken care of, Im going to get rid of everything microsoft including putting a new OS on my computer. All the video games everything and im not paying someone ***$ for retrieving my account. Im a single mom already buying enough **** from microsoft. Im so frusterated because custmer service ***** and there is no proper support. For a company this big, you would think that they would be taking care of there fairhful customers.

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Microsoft (Canada)

Customer service issue
Reported by GetHuman2965763
May 22nd, 2019 - 2 years ago
Not resolved
Seen by 19 customers so far
Similar issue to 249 others
0 customers following this


GetHuman2965763 started working on this issue
May 22nd, 2019 3:58pm