I have been locked out of my Microsoft account due to me forgetting what I changed my p...

GetHuman-mismouse's customer service issue with Microsoft (Canada) from September 2018

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The issue in GetHuman-mismouse's own words
I have been locked out of my Microsoft account due to me forgetting what I changed my password to. two step verification is active which is why I'm having issues resetting my password .**I cannot use the authentication app cause I cant sign into it without my password. **I used my second email and that was fine.**I tried to use my phone number but for almost a month now it says the same thing " temporarily out of service".**I cant wait the full ** days for you guys to review this as all my photos, documents, emails, applications and more are all link to my Microsoft account in one way or another.**example … my tablets backup key is saved on my OneDrive somewhere and now my tablet is sitting here useless cause I cant finish the back up and restore.
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Microsoft (Canada)

Customer service issue
Reported by GetHuman-mismouse
Sep 18th, 2018 - 6 mons ago
I have an issue with Microsoft (Canada) too
Fixed
Seen by 4 customers so far
Similar issue to 32 others
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Timeline
GetHuman-mismouse started working on this issue
Sep 18th, 2018 4:37pm
GetHuman-mismouse indicated the issue is not fixed yet.
Sep 18th, 2018 11:38pm