Good evening, as I was in England for a few days I ordered a Michael Kors bag from Zala...

GetHuman-ntina_gr's customer service issue with Michael Kors from May 2020

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The issue in GetHuman-ntina_gr's own words
Good evening, as I was in England for a few days I ordered a Michael Kors bag from Zalando and when I returned to Greece I finally opened the package and was disappointed when I saw that the dust case was not inside! This is the fifth time I have ordered Michael Kors from different companies and it has always been in the bag! I contacted with the company and their employees suggested me to ask you why YOUR COMPANY didn’t include the dust case as they deliver the products the exact same way as the receive them and as I understand that was your fault! I like your brand but I would like to give me a solution with dust case! I am a lawyer and I know exactly what are my rights! I talked with consumer advocate and he suggested me to discuss first with your before we fill lawsuits! Zalando’s behavior was unexeptable and I hove you give me a better solution.

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Michael Kors

Customer service issue
Reported by GetHuman-ntina_gr
May 12th, 2020 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 461 others
0 customers following this

Timeline

GetHuman-ntina_gr started working on this issue
May 12th, 2020 7:14am
GetHuman-ntina_gr indicated the issue is not fixed yet.
May 14th, 2020 11:25am

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