I have two purses that I have purchased where the arm strap is broken

GetHuman750820's customer service issue with Michael Kors from June 2018

Help with my Michael Kors issue
The issue in GetHuman750820's own words
The problem: I have two purses that I have purchased where the arm strap is broken
GetHuman750820 did not yet indicate what Michael Kors should do to make this right.
I have an issue with Michael Kors too
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Michael Kors

Customer service issue
Reported by GetHuman750820
Jun 5th, 2018 - 6 mons ago
I have an issue with Michael Kors too
Fixed
Seen by 15 customers so far
Similar issue to 668 others
0 customers following this
Items needed
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Timeline
GetHuman750820 started working on this issue
Jun 5th 1:00am
GetHuman750820 indicated the issue is not fixed yet.
Jun 5th 3:17am
GetHuman750820 indicated the issue is not fixed yet.
Jun 5th 3:18am