What should I do if I receive a damaged item from Michael Kors?

Receiving a damaged item from Michael Kors can be disappointing, but there are steps you can take to address the issue. First, it is essential to carefully examine the item and document the damage through photographs, as this may be necessary for any claims or exchanges. You should also check the packaging for any signs of damage that may have occurred during shipping, as this can provide additional context for the situation. Next, it is advisable to visit the official Michael Kors website, where you can find specific information regarding their return policy. Typically, the process begins with reaching out to customer service, which may include filling out a return form and providing details about the damaged item. Depending on the situation, you might have options for an exchange, a refund, or a store credit. Be sure to act promptly, as there may be a time limit for reporting damaged items and initiating returns. Keeping such timeframes in mind will help ensure a smooth process. For more details and specific guidance, you can refer to the customer service section on the official Michael Kors website.