I have recently purchased a smart watch. Although I love the look of the watch, the str...

GetHuman-brassing's customer service issue with Michael Kors from May 2018

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The issue in GetHuman-brassing's own words
I have recently purchased a smart watch. Although I love the look of the watch, the strap keeps dropping off due to the release mechanism being very easy to open. I find something as simple as putting on my jacket or putting my hand in my pocket causes the watch to drop off.*I had someone hand me the watch yesterday as I did not realise it had come off. I am worried I will lose it. Can you please send me your thoughts?*Kind regards*Diane Brassington
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Michael Kors

Customer service issue
Reported by GetHuman-brassing
May 7th, 2018 - a yr ago
I have an issue with Michael Kors too
Not resolved
Seen by 4 customers so far
Similar issue to 671 others
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GetHuman-brassing started working on this issue
May 7th, 2018 7:26pm
GetHuman-brassing indicated the issue is not fixed yet.
May 7th, 2018 9:38pm