OTP issue due to wrong HP number last * digit was reversed.

GetHuman-abetpere's Question issue with Metrobank from December 2019

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Before contacting them, items GetHuman-abetpere may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
The issue in GetHuman-abetpere's own words
log in but Icant receive OTP due to wrong HP number ... Hi, I had a problem on receiving my OTP, due to the last * digits of handphone number that I've just provided was wrong *********** during sign up on mobile banking app. HP number should be ***********. can help me to fix it online? how? can I used my Singapore Handphone number to register as my OTP receiver?
there should have an option to edit details during sign up
edit *change number
new, quick response on the concern
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Metrobank

mobile banking
Question issue
Reported by GetHuman-abetpere
Dec 18th, 2019 - 10 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 691 others
0 customers following this

Timeline

GetHuman-abetpere started working on this issue
Dec 18th, 2019 1:46am