I would to complain your customer service rep named KYLIE. She was using condescending...

GetHuman-khen_dav's customer service issue with Metrobank from October 2018

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The issue in GetHuman-khen_dav's own words
I would to complain your customer service rep named KYLIE. She was using condescending tone and very sarcastic through out the call. My family is a metrobank user actually we have * accounts in metrobank and we are dissapointed with your customer service. Kylie is NOT HELPFUL and shes VERY RUDE. I hope the management of metrobank will take action towards her rudeness since she is representing the good image of metrobank and if you have this bad agents and bad customer service maybe we will try to consider closing the accounts with you.hoping for an immediate action towards this compalin.thank you
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Customer service issue
Reported by GetHuman-khen_dav
Oct 19th, 2018 - 3 mons ago
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GetHuman-khen_dav started working on this issue
Oct 19th, 2018 1:11am