Metrobank valencia... Sira ang cctv... Oh sira* lang pag customer ang mag request t...

GetHuman1221511's customer service issue with Metrobank from September 2018

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The issue in GetHuman1221511's own words
Metrobank valencia... Sira ang cctv... Oh sira* lang pag customer ang mag request to review cctv.. Nag withdraw deposit kami.. Yong manager ko ang nag transac.. Pagka uwi nya sa akin bilangi ko dw parang sobra daw kasi binilang ko po tapos bina ko lang sa withdrawal atmagkano ang deposit.. Sa withdrawal transaction .. **,***.** at mag deposit ng ****.** at ****. At deposit slip na **** yon ang may cash.. So bali ang sukli nalang doon sa withdrawal. ****.**. Pero ang naging sukli is ****.**. At nag bigay nalang c teller dag* ** Sinauli namin agad*x kasi sa isip ko hindi madaling ma short kasi cashier din aq.. Sinuli namin b* kami nag close.... Kinabukasn nag cash count aq.. Doon ko nalaman na shory aq *ne thousand... Ang pinag tataka ko bakit aq short na wal pa nag bayad sa akin wala pa aq transaction.. So ang tendency baka sobra ang na deposit ko **** pero ang pera napadala ko ****.. Nag punta aq sa banko nyo metrobank valencia nakiusap na pwede ba ma review... Sira daw ang sa akin lang ma verify saan o ma sure sino mali.... Paano ma verify e sira inyong cctv. Wow vo incedent din bah one thousand ang short ko bou talaga... Kinausap namin ang officer ninyo iretable pa sabay sabi sira nga cctv.. So ganon nalang aq mag babayad ng *k.... Kung gnon napaka dis honest nyo.... Di kayo standard... One thousand din yon isang lata ng gatas ng anak ko * araw trabaho din yon... Sana may aksyon dito kasi pwede ibulsa ngayon pag sira cctv... Naging honest lang ako di ko alam ako pa mapapasma.. Kita ko pa nanginginig kamay nong teller ng kinonpronta sia ng officer.. Sana may take of action kau... Salamat. Sakit kasi s dib*x ngyon lang aq na short tapos alm ko pa kung saan posible aq nagkamali.
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Metrobank

Customer service issue
Reported by GetHuman1221511
Sep 28th, 2018 - 25d ago
I have an issue with Metrobank too
Fixed
Seen by 8 customers so far
Similar issue to 220 others
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Timeline
GetHuman1221511 started working on this issue
Sep 28th 6:36am
GetHuman1221511 shared this issue with others over email
Sep 28th 6:38am
GetHuman1221511 indicated the issue is not fixed yet.
Oct 1st 12:23am
GetHuman1221511 indicated the issue is not fixed yet.
Oct 1st 12:25am
GetHuman1221511 indicated the issue is not fixed yet.
Oct 1st 12:26am
GetHuman1221511 indicated the issue is not fixed yet.
Oct 1st 12:27am
GetHuman1221511 indicated the issue is not fixed yet.
Oct 1st 12:28am