I attempted to pay my phone bill cash instore the store opened late and the machines ar...

GetHuman3683287's customer service issue with Metro PCS from October 2019

Help with my Metro PCS issue
The issue in GetHuman3683287's own words
I attempted to pay my phone bill cash instore the store opened late and the machines are down. I went to another store across town. I had to also wait for that location to open late just to be told I cant make a payment there. The same thing happened last month. This continual huge inconvenience can be fixed by metrop s covering my bill this month and also repairing your system so that your customers don't have to keep going thru this. Thank you.

GetHuman3683287 did not yet indicate what Metro PCS should do to make this right.

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Metro PCS

Customer service issue
Reported by GetHuman3683287
Oct 1st, 2019 - a year ago
Fixed
Seen by 3 customers so far
Similar issue to 46288 others
0 customers following this
Items needed
8 Digit PIN
Phone number
Name on account

Timeline

GetHuman3683287 started working on this issue
Oct 1st, 2019 3:17pm
GetHuman3683287 confirmed the issue is fixed. Hooray!
Oct 2nd, 2019 4:43pm