The store located on *** *th Avenue, Brooklyn, NY ***** refused to refund me $*** , be...

GetHuman1713588's customer service issue with Metro PCS from December 2018

24294 similar
0 following
Help with my Metro PCS issue
Next: our robot will wait on hold for GetHuman1713588 to get a Metro PCS rep on the line!
Always use the GetHuman Phone tocall Metro PCS. We wait on hold and get a rep on the line for you faster and for free!
GetHuman1713588's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (5 mons ago)
First: share to improve GetHuman1713588's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1713588 may need:
8 Digit PIN, Phone number, and Name on account
The issue in GetHuman1713588's own words
The store located on *** *th Avenue, Brooklyn, NY ***** refused to refund me $*** , because they refused to take back a cellphone I've purchased on ** ** and returned on Friday ** ** . I came in the morning of September the *th and a male sales rep, was very rude to me claiming that the box the cell came in was ripped. The box was not ripped, it was an open box. I came back very frustrated that afternoon and just dropped the package with my receipt and left it with a female sales representative who didn't want to process the return, so I just left the cell intact box and receipt on the counter and left the store without a proof of return.*Chase is conducting a dispute and your store is fighting me.*I'm being treated very unfairly and I'm not going to let you get away with taking $*** from me.
GetHuman1713588 did not yet indicate what Metro PCS should do to make this right.
I have an issue with Metro PCS too
How GetHuman1713588 fixed the problem
We are waiting for GetHuman1713588 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Metro PCS's attention and get better help faster. Tap below to get started.
Having Metro PCS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1713588 fixes it.
This email address isn't valid

Metro PCS

Customer service issue
Reported by GetHuman1713588
Dec 7th, 2018 - 5 mons ago
I have an issue with Metro PCS too
Not resolved
Seen by 21 customers so far
Similar issue to 24294 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1713588 started working on this issue
Dec 7th, 2018 10:20pm