My name is Lisa my Phone number is ***-***-**** prior to coming to metro i was wit...

GetHuman-nursebev's customer service issue with Metro PCS from August 2018

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The issue in GetHuman-nursebev's own words
My name is Lisa my Phone number is ***-***-**** prior to coming to metro i was with Tmobile for years my number was **********. Account name was Aaron Lloyd it was a family plan last year in september **** I purchased to make a long story short my phone was blocked on August the ** i had ** credit on my account deposited on August at ** and ridge ave . philadelphia pa they refused to give me a refund so i can purchased a new phone i was even called a ***** by one of your employees Lisa was present when your other employee called me out my name and told me to leave at that time i was on the phone with metro customer service on my receipt bill payments are refundable also i thought i had owned the phone because i did purchase it i believe if i did not go with metro due to your affiliation my phone would not have been blocked also prior to obtaining metros services i called Tmobile they said I owned the phone metro tried to bill me in advance

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Metro PCS

Customer service issue
Reported by GetHuman-nursebev
Aug 24th, 2018 - 3 years ago
Fixed
Seen by 5 customers so far
Similar issue to 11795 others
0 customers following this
Items needed
8 Digit PIN
Phone number
Name on account

Timeline

GetHuman-nursebev started working on this issue
Aug 24th, 2018 12:27am
GetHuman-nursebev indicated the issue is not fixed yet.
Aug 25th, 2018 4:36pm
GetHuman-nursebev indicated the issue is not fixed yet.
Aug 26th, 2018 3:05am

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