MetroPCS *****, won't give me service I paid for!

GetHuman956669's customer service issue with Metro PCS from August 2018

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The issue in GetHuman956669's own words
I want what I paid for, or I want a refund for the months that were taken from my account through auto pay! ... I'm continuing to write to ask for help. MetroPCS still owes me ** days of service, as they took money from my account through the auto pay feature, yet never turned on my phone. This is the *rd time this year and I want what I paid for! I refuse to keep paying for service, only to be charged for services I haven't received. I want my phone back on, or I want to be paid back for the ** days of service I am owed!*MetroPCS will not reply through Facebook or on the phone, and they tell me there's nothing that can be done. Even though I showed proof of payments.. which they requested. *I am being IGNORED by MetroPCS and I have filled complaints with the Better Business Bureau along with the State Attorney General's Office. *I will continue to pursue this until I receive what I'm owed.
I have paid for these services and I am not getting any response from them, and still have no phone service!
I am requesting a refund of my money, or the ** days of phone service I am owed by MetroPCS or I'll start a class action lawsuit and MetroPCS will be paying alot more than just the money they took from people's accounts!
I switched to MetroPCS in December and I wish I never did! Auto pay is good, IF THE COMPANY GIVES ME WHAT I PAID FOR! BUT METROPCS DOESN'T ALWAYS DO THAT! HORRIBLE CUSTOMER SERVICE, IF ANY AT ALL.
I have tried everything...I tried reaching MetroPCS through Facebook, Chat, messaging, calling, email, calling again, and even visiting the store...The rep at the store said they are also having problems with MetroPCS service, and alot of people are going through the same issues I am... The MetroPCS owners are not putting Customers first. They're stealing and not giving us what we pay for! I won't stop talking about this until I get what I paid for!!!!***-**-**- update: After calling, emailing, messaging on Facebook, & calling AGAIN...*MetroPCS STILL HASN'T FIXED THIS ISSUE. I WASN'T REFUNDED. AND MY PHONE SERVICE IS STILL TURNED OFF!
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Metro PCS

Prepaid phone service shut off after I paid... AGAIN
Customer service issue
Reported by GetHuman956669
Aug 16th, 2018 - a yr ago
I have an issue with Metro PCS too
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Seen by 7 customers so far
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GetHuman956669 started working on this issue
Aug 16th, 2018 10:28am
GetHuman956669 shared this issue with followers on Twitter
Aug 16th, 2018 10:28am
GetHuman956669 indicated the issue is not fixed yet.
Aug 16th, 2018 10:29am
GetHuman956669 indicated the issue is not fixed yet.
Aug 16th, 2018 10:37am
GetHuman956669 indicated the issue is not fixed yet.
Aug 20th, 2018 11:01am
GetHuman956669 indicated the issue is not fixed yet.
Aug 20th, 2018 11:02am
GetHuman956669 indicated the issue is not fixed yet.
Aug 20th, 2018 11:05am
GetHuman956669 indicated the issue is not fixed yet.
Aug 20th, 2018 11:05am