I went in to purchas ea phone on aug ** The customer service rep informed me to go by a...

GetHuman988373's customer service issue with Metro PCS from August 2018

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The issue in GetHuman988373's own words
I went in to purchas ea phone on aug ** The customer service rep informed me to go by a track phone and i would be able to get a *** phone for free if i ported over . I went and purchased one came bk amd we bagin to talk about more lines at that time she she tols me again to go purchas e* additional track phones to get each number ported over to get a *** credit instread of buying a less expensive phone. I did what she told me and when i returned after hours of going to every store to purchase the track phones she informed me she could not help me since her sysytem was down at that time i gave her all the infor and told her i would return the next day she said that was fine her name was tori i returned the next day to be informes that i would not be able to port over since they are ten mobile phines and i am out of a phone and out of the money i spend to do what the metro pcs rep told me to do . I would like some to contact me I am very up set with this situation.
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Metro PCS

Customer service issue
Reported by GetHuman988373
Aug 14th, 2018 - a yr ago
I have an issue with Metro PCS too
Not resolved
Seen by 2 customers so far
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Items needed
8 Digit PIN
Phone number
Name on account
Timeline
GetHuman988373 started working on this issue
Aug 14th, 2018 12:04am