I tried to pay my bill with Western Union. What I was told is what I told the Western U...
GetHuman3204671's Complaint issue with Merrick Bank from July 2019
Help with my Merrick Bank issue
First: share to improve GetHuman3204671's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3204671 may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of Social Security number
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman3204671's own words
I tried to pay my bill with Western Union. What I was told is what I told the Western Union people. It didn't make it there. Now I have to retrieve the money, get a money order and send it to them. I have a Direct Express Card which is a debit card from the treasury Department but I can't use that cuz they're not set up for it. It is so frustrating trying to pay their bill. I now have a late fee and have paid late because of it. Direct Express does not have a routing number and bank account number oh, so I can't use their system. I'm trying to get it paid so though they can take that charge off of my account because it wasn't my fault. I do have a copy of the Western Union receipt which I will send to them. They don't even have an email address so I can talk about a problem. This is Kenneth Daniel Hale. Phone number ***-***-**** hey. Thanks
GetHuman3204671 did not yet indicate what Merrick Bank should do to make this right.
I have an issue with Merrick Bank too
How GetHuman3204671 fixed the problem
We are waiting for GetHuman3204671 to fix the problem and share the solution with the rest of us customers.
Please help with my Merrick Bank issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.