I tried to pay my bill with Western Union. What I was told is what I told the Western U...

GetHuman3204671's Complaint issue with Merrick Bank from July 2019

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The issue in GetHuman3204671's own words
I tried to pay my bill with Western Union. What I was told is what I told the Western Union people. It didn't make it there. Now I have to retrieve the money, get a money order and send it to them. I have a Direct Express Card which is a debit card from the treasury Department but I can't use that cuz they're not set up for it. It is so frustrating trying to pay their bill. I now have a late fee and have paid late because of it. Direct Express does not have a routing number and bank account number oh, so I can't use their system. I'm trying to get it paid so though they can take that charge off of my account because it wasn't my fault. I do have a copy of the Western Union receipt which I will send to them. They don't even have an email address so I can talk about a problem. This is Kenneth Daniel Hale. Phone number ***-***-**** hey. Thanks

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Merrick Bank

Complaint issue
Reported by GetHuman3204671
Jul 6th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 738 others
0 customers following this

Timeline

GetHuman3204671 started working on this issue
Jul 6th, 2019 6:23pm

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