August **, ******Amelia Sloane**** Normal Street*East Stroudsburg, PA *******Dear Cred...

GetHuman-johnamyn's customer service issue with Merrick Bank from August 2018

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The issue in GetHuman-johnamyn's own words
August **, ******Amelia Sloane**** Normal Street*East Stroudsburg, PA *******Dear Credit Department,* I am writing you in regarding my past due credit card account and wish to discuss this matter with you.* I am currently having financial difficulties and have fallen behind in my payments. I would like to work this out and have a few suggestions below:* Recalculate my account effective in September to have my payment back to the minimum due bypassing late fees or any other additional fees.* If you have a hardship plan, offer me this option.* Otherwise close my account effective immediately and I’ll pay as much as I can each month.* I really don’t want to choose the last option, unless there is no other alternative and I still wish to pay everything I owe you.* Please let me know what can be done and send me all future correspondences through email or letter form as I do not like to talk over the phone.* Thank You in advance for anything you can do.*Sincerely,*Amelia T. Sloane
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Merrick Bank

Customer service issue
Reported by GetHuman-johnamyn
Aug 14th, 2018 - a yr ago
I have an issue with Merrick Bank too
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GetHuman-johnamyn started working on this issue
Aug 14th, 2018 5:25pm