I receive my credit card activated it and my wife made a payment on the card and I mad...

GetHuman-mheinric's customer service issue with Merrick Bank from May 2018

Help with my Merrick Bank issue
The issue in GetHuman-mheinric's own words
I receive my credit card activated it and my wife made a payment on the card and I made a payment on the card at the same time to the app because I didn’t know she made the payment well then I went to the app and tried to cancel the payment and I thought my payment canceled and it didn’t my bank send it back insufficient and they shut my card off even though I didn’t have a payment due I was just paying their annual fee upfront my wife’s payment posted to the account but I never had a payment due until the **nd of this month so I’d like them to turn my card back on
GetHuman-mheinric did not yet indicate what Merrick Bank should do to make this right.
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How GetHuman-mheinric fixed the problem
I just called customer service and got thru!
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Merrick Bank

Customer service issue
Reported by GetHuman-mheinric
May 20th, 2018 - 6 mons ago
I have an issue with Merrick Bank too
Fixed
Seen by 10 customers so far
Similar issue to 360 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman-mheinric started working on this issue
May 20th 5:53pm
GetHuman-mheinric confirmed the issue is fixed. Hooray!
May 20th 10:43pm