I have been a faithful paying customer except for my first payment which was a mistake...

GetHuman-jimmyswa's complaint issue with Merrick Bank from April 2018

Help with my Merrick Bank issue
The issue in GetHuman-jimmyswa's own words
I was trying to do something, and ran into a problem.
I have been a faithful paying customer except for my first payment which was a mistake and I explained it to the customer service representative and I was penalized for that one payment not being on time please take a look at my account I know I deserve a credit line increase after paying on time for more that one year except the first payment which was only a day or two late
GetHuman-jimmyswa did not yet indicate what Merrick Bank should do to make this right.
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Merrick Bank

complaint issue
Reported by GetHuman-jimmyswa
Apr 19th, 2018 - 5 mons ago
I have an issue with Merrick Bank too
Not resolved
Seen by 9 customers so far
Similar issue to 302 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security number
Timeline
GetHuman-jimmyswa started working on this issue
Apr 19th 8:37pm
GetHuman-jimmyswa indicated the issue is not fixed yet.
Apr 20th 10:42pm