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Mercedes Benz Customer FAQ

Top Answers & How-to Guides

What is Mercedes Benz's Phone Number?

The question we are asked most often is about how to talk to Mercedes Benz customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I trade-in my current vehicle for a Mercedes Benz?

Yes, Mercedes-Benz offers a trade-in program where you can trade in your current vehicle for a new Mercedes-Benz. Our trade-in program...
Ask any question you have about Mercedes Benz customer service, get an answer now.

Recent Mercedes Benz Customer Questions

Location of the transmission control module in a Mercedes 2009 Ml320

The Transmission Control Module (TCM) in a 2009 Mercedes ML320 is typically located in the engine compartment under the hood. It's on the passenger side of the vehicle, near the back of the engine bay. However, the exact location may vary slightly based on the car's manufacturing specifics. It's always recommended to consult a professional mechanic or a service manual specific to your vehicle model before attempting any self-service or repairs.
Asked Mar 17, 2024 3:48 PM

Help me with my Mercedes Benz customer service issue

Test Drive

How do I schedule a test drive?

To schedule a test drive with Mercedes Benz, you can typically do so through their website by selecting the specific make and model...

Financing Options

What are the available financing options?

We offer a range of flexible financing options at Mercedes Benz to suit your needs. Our financing programs include traditional loans,...

Customization

Can I customize the features of a Mercedes Benz?

Yes, Mercedes Benz offers a wide range of options for customers to customize the features of their vehicles. With our extensive customization...

Warranty Coverage

What is the warranty coverage for a new Mercedes Benz?

At Mercedes Benz, we offer a comprehensive warranty coverage for all our new vehicles to ensure the utmost satisfaction of our customers....

Servicing Frequency

How often does a Mercedes Benz need servicing?

A Mercedes Benz typically requires servicing every 10,000 miles or once a year, whichever comes first. Regular maintenance ensures...

Fuel Efficiency

What is the fuel efficiency of different Mercedes Benz models?

The fuel efficiency of different Mercedes Benz models depends on various factors, including engine type, size, and driving conditions....

Special Offers

Are there any special offers or promotions currently available?

Yes, Mercedes Benz currently offers special promotions and incentives for their customers. These offers may vary by location, vehicle...

Leasing

Can I lease a Mercedes Benz?

Yes, you can lease a Mercedes Benz. We offer competitive lease options for all our models. Leasing allows you to enjoy the luxury and...

Delivery Time

What is the delivery time for a new Mercedes Benz?

The delivery time for a new Mercedes Benz varies based on several factors. These include the specific model, trim, and availability...

Roadside Assistance

Do you offer roadside assistance for Mercedes Benz owners?

Yes, we offer comprehensive roadside assistance for all Mercedes Benz owners. Our priority is to ensure that our customers receive...

Trade-In

Can I trade-in my current vehicle for a Mercedes Benz?

Yes, Mercedes-Benz offers a trade-in program where you can trade in your current vehicle for a new Mercedes-Benz. Our trade-in program...
We look to the Mercedes Benz issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Mercedes Benz issues reported to GetHuman
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