On June *th I purchased * gallons of F&P preservative SKU ******** at $**.** per gallon...

GetHuman-waltzeek's Complaint issue with Menard Inc. from June 2019

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The issue in GetHuman-waltzeek's own words
On June *th I purchased * gallons of F&P preservative SKU ******** at $**.** per gallon. Four days later I purchased another * gallons at $**.** per gallon to finish the job.* *This morning I called the store to inquiry on the pricing policy. I spoke with the front end manager named Jeff. He told me to bring in the receipts to get the price adjusted.* *When I arrived at the store the lady at the customer returns desk told me she couldn’t complete the transaction. I informed her of my conversation with Jeff. She paged him and reviewed the situation and now told me he could not make the adjustment since the * purchases were probably made under different sales periods. I was not happy with the change in the decision from the time of the phone call to my arrival to the store.* *For the record I have spent over $*,*** this calendar year. I wonder what your cost is to obtain a new customer since you have lost one today.

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Menard Inc.

Complaint issue
Reported by GetHuman-waltzeek
Jun 18th, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 1571 others
0 customers following this

Timeline

GetHuman-waltzeek started working on this issue
Jun 18th, 2019 6:40pm

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