Menards Customer FAQ

There could be several reasons why your Big Menards Card is not working. It may be expired, not activated, or there could be an issue with the system. Ensure that the card is in good condition, and check if your account has sufficient funds or rewards available. If the problem persists, please refer to the link for the most up-to-date contact information right here on this page for assistance.

Refund processing times can vary depending on the payment method and the bank involved. Generally, refunds may take 5 to 10 business days to reflect in your account after they are processed. If it has been over 10 business days, please check your payment method for updates or discrepancies.

There might be some processing and mailing delays. Ensure the address provided was correct and check your mail thoroughly.

There is a link to the most up-to-date contact information right here on this page that you are viewing.

Yes, Menard Inc. offers birthday bonuses to its credit card holders as part of the BIG Card Savings program. It's a little way for us to show appreciation and celebrate your day. However, eligibility and gifts may vary, so it's always best to check with the company as your birthday approaches or confirm with any documentation you received when you obtained the card.