How Do I Log a Complaint to Menards

If you have a problem with any of Menards products or services, you can always log a complaint. There are plenty of ways for you to get help with your problem. with these helpful tips.

Jeff Whelpley is the editor / author responsible for this content.
Nov 18, 2019

Menards is a private home improvement chain with over 200 stores. If you have a problem with any of their products or services, you can always log a complaint. There are plenty of ways for you to get help with your problem. If you want to get speedy help with your Menards products or services, you should present your complaint in writing. Mail your complaint to their corporate office. If you do not get a response fast, consider mailing your complaint again.

Logging a Complaint About Damaged Items

If you receive a damaged item, you may log your complaint by contacting the customer support team within three days after receiving your item. They will guide you through the process of returning your damaged item and getting a replacement.

If your item does not have the original Universal Product Code, you can only get an even exchange of a similar product. If you do not have a rebate receipt, the value of the rebate is deducted from your return amount.

Making Returns Within 90 Days of Purchase

If you made your purchase with cash, you will get your refund in cash. If you made your purchase with a debit card, the refund will be issued to your account. If you made your purchase with a gift card you will get an in-store credit.

If you wish to log your complaint about a refund over 90 days after your purchase, you can only get in-store credit for your original purchase price.

It is possible to log a complaint even if you do not have a receipt. If you made your purchase by check or credit card through the Return Receipt Kiosk, you can print out your Return Receipt. You may also print a receipt from your Menards account. It is impossible to get a refund for gift cards.

If you wish to cancel or modify your order, you can lodge your complaint with the customer care representatives. Explain to them why you would like to cancel or change your order and they may help you. Keep an open mind since there is no guarantee that your request will be granted.

If You Forgot Your Password

You may forge a complaint if you can no longer access your password. Even though you may contact the customer support team for help, you may also follow these steps;

1. Go to the option 'Forgot Your Password?'

2. Enter your email address and click on the option 'Send Email'

3. You will be required to answer a security question

4. Click on the option 'Send email'

5. You will receive a temporary link that you can use to change your password

6. Use a strong and secure password

Contacting Menards

There are plenty of ways to contact Menards if you wish to file a complaint. Whether your complaint is about changing your order, canceling your order, changing it, or tracking it, you can always get help from the customer support team.

Menard's email support is a great way to seek help. You may receive a response in an hour or less. In your email, explain the nature of your problem in as much detail as you can.

Contacting Menards by phone is one of the most effective ways to seek help. You will be connected to an agent who will help you get help. The rep may provide you with tips and reminders to help you avoid future problems. Speaking to an agent is the best way to contact Menards because you get to speak to an actual human.

Other ways to log your complaint to Menards include; Live Chat, Twitter, Facebook, and their support desk.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Log a Complaint to Menards

Why does GetHuman Write How-to Guides for Menard Inc. Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Menard Inc. in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Log a Complaint to Menards guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Menard Inc.

Asked 5 years ago
Updated 5 years ago
Viewed 336,382 times
Menard Inc.
Menard Inc.
Store feedback
complaint department
Log a complaint
customer feedback
Store Feedback
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!