I returned some items a couple of which were boxes of tile. I did not have a receipt an...

GetHuman2464906's customer service issue with Menard Inc. from March 2019

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The issue in GetHuman2464906's own words
Return items ... I returned some items a couple of which were boxes of tile. I did not have a receipt and the receipt machine was not working. When I was returning the items the tiles were not coming up full price. The clerk told me it was ok once I got the receipt bring it in and they can adjust the price for me now I'm being told it can't be done. I really frustrated about this because I would have just waited to return these items. It wasn't worth the difference in money to just not wait. I believe this can be resolved by just giving me the difference off of the correct receipt and price. It was an employee at the store that gave me false information and now I'm paying for it.
It was a store employee that gave me false information.
Just compensate me what I'm owed it's going right back into the store anyway.
I shop here over any other store and have for many years.
Not yet.
I have an issue with Menard Inc. too
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Menard Inc.

Tiles
Customer service issue
Reported by GetHuman2464906
Mar 12th, 2019 - 5 mons ago
I have an issue with Menard Inc. too
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Seen by 3 customers so far
Similar issue to 780 others
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Timeline
GetHuman2464906 started working on this issue
Mar 12th 9:37pm