********* Casper WY. I was at Menards shopping for random items with my family. the sto...

GetHuman2458768's customer service issue with Menard Inc. from March 2019

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Shop Peacefully ... ********* Casper WY. I was at Menards shopping for random items with my family. the store manager accused my ** year old autistic son of taking knives and finally accused my husband of taking the knives.. they viewed the video cam and it was none of us!!! We were never near any knives the guy on the video had a red baseball cap on and this manager was insisting we took these knives!!! We were extremely humiliated and embarrassed because everything took place in front of the store with everyone watching!! This so called manager needs to learn how to get his facts straight before he goes accusing people!! He was so busy accusing us when he should have been looking for someone else had he did his job and looked at his video camera ahead of time!!
This is why people get shot
Manager fired
Will never shop there again
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Menard Inc.

Customer service issue
Reported by GetHuman2458768
Mar 12th, 2019 - 5 mons ago
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GetHuman2458768 started working on this issue
Mar 12th 4:18am
GetHuman2458768 confirmed the issue is fixed. Hooray!
Mar 12th 4:19am