Hello, I am having a hard time finding a general comment section so I am using the comp...
GetHuman-kilpelae's customer service issue with Menard Inc. from February 2019
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The issue in GetHuman-kilpelae's own words
Hello, I am having a hard time finding a general comment section so I am using the complaint option. Although his is far from a complaint I hope it is treated with more attention. Tonight I was shopping at the Lake Orion MI location and the service I received was top notch!! I was shopping late on Saturday night and buying quite a bit of molding mostly in ** and **ft lengths. This was difficult to stack and navigate on my own. Here comes Dev and Moses to the rescue. They were both very helpful and personable while helping me organize and sort even wrapping like items together for me. Both great guys and you are lucky to have them. Then I headed to the register to check out and was expecting an “eye roll” when the cashier saw the amount of stuff I was bringing but NO!! I was greeted with a smile and enthusiasm to help. Her name was Peggy. I am sorry I don’t have the name of the young man who helped me load everything but he was great too. I won’t go into the service I received at Home Depot earlier in the day but I don’t think I will be going back there again.**Thanks for making what I expected to be a miserable experience a truly enjoyable one. If there is a better way to communicate this compliment to your team please let me know.**Ed
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