I bought a lot of faced insulation and they loaded all of it on my trailer Unfaced .it...

GetHuman-troyortm's customer service issue with Menard Inc. from October 2018

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I bought a lot of faced insulation and they loaded all of it on my trailer Unfaced .it is a * hour round trip to bring it back and it was raining so I called menards to explain what happened and they said bring it back and they would exchange it which would be ok if not for the * hour round trip and cost of diesel fuel on a rainy Friday night that I didn’t have * hours to drive back and probably get all the insulation wet in process *I have a *,*** dollar order of hewn ponderosa pine sitting there waiting to be picked up and I can’t pick that up and haul the insulation back at same time *So I suggested to deliver my insulation and pick this up that is wrong and bring my ponderosa pine with as a bonus for my time and aggravation *I have spent my share of money at menards over the years but I’m done shopping there. *Store **** Kokomo Indiana landi nordan was store manager I spoke with. *If they would bring my insulation and wood along with it I would be more than satisfied *It’s all I asked and I thought it was fair *I didn’t demand it right away just in a few days *They offered ** dollars as compensation *Please help*Thanks Troy Ortman
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Menard Inc.

Customer service issue
Reported by GetHuman-troyortm
Oct 19th, 2018 - 3 mons ago
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Oct 19th, 2018 10:37pm