I was treated unfairly by a driver that over Reached his Authority ,I was left stranded in Alabama IN Transit To New Orleans from Atlanta, I'm a Regular Customer OF MegaBus, and during a smoke break I was Not Allowed To Get back on the bus in transit Because of my conversation with another Passenger ABOUT OUR EXPERIENCE RIDING TO ALABAMA WAS THE WORST Mega Bus Trip Ever, The Driver had Know RIGHT to leave me Stranded in Alabama period. I would like to get another ticket to continue to my Destination, NEW ORLEANS,*****@***.com, you can see for yourself I'm a Regular Customer OF MegaBus and I Shouldn't have gotten Treated like This

GetHuman3170812's customer service issue with Megabus from June 2019

Help with my Megabus issue
First: share to improve GetHuman3170812's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3170812 may need:
Name on booking, Booking number, and Email on the booking
The issue in GetHuman3170812's own words
I was on the Megabus headed to New Orleans FROM Atlanta, the bus was supposed to arrive at **:***It got there at **:***I set next to a Drunk and belligerent passenger that was VERY Rude and Disrespectful *The Driver was asked to tell the passenger to lower his tone to accommodate the Rest of the passengers,the Driver Do not, comply*I set on the lower deck by the stall *And the passengers from the top deck was coming back and forward Pleading with the Aggressively Belligerent passenger to lower his tone, Babys and Elderly where being Terribly disrespected*The Driver Stopped in Alabama *Which was the Rude Passengers stop,*I got off the bus to smoke a cigarette *And me and the rude passenger in question passed WORDS about his Rude Conduct, a few Foul WORD's where used BUT it was just dialogue Between Two Grown AA MEN *This is All TAKING PLACE OUT SIDE Of THE BUS, the Bus Driver Then Tells me I'm talking TOO Grown Uppish*And refused to let me finish my Transit To New Orleans , I have the Right to Free Speech, I Did Nothing to DESERVE THIS, I never Disrespected That driver,nor any Passengers on that bus*I work Off Shore ,I suppose to be be in Baton Rouge tomorrow Evening to port*I have no Money to Buy another ticket, The Bus Driver OVER REACHED*His Authority . **-****-******* -M**R-****- ATL -NOL-sat Jun *****:**:** EDT *****From ATL to NOL *I Am a Regular Customer OF MegaBus *Could you please reset my ticket for Sunday ,I have No other WAY of Getting to My Destination

GetHuman3170812 did not yet indicate what Megabus should do to make this right.

I've been a MegaBus Rider for * years*And this is the bus ride that I've Experience Such Mental ,Emotional and financial Anguish, I Work For Coastal Cargos ,off shore, I have to port for * tonight and I liable to lose my Job and my Apartment because your driver over Reached his Attority, I NEED TO GET HOME
How GetHuman3170812 fixed the problem

We are waiting for GetHuman3170812 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Megabus customer problems.
How Do I Track My Lost Luggage from Megabus?How Do I Change My Megabus Reservation?How do I get a refund from Megabus?
Do you have a customer issue as well?
We can help you get Megabus's attention and get better help faster. Tap below to get started.
Having Megabus issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman3170812
Jun 30th, 2019 - 3 years ago
Not resolved
Seen by 37 customers so far
Similar issue to 5315 others
0 customers following this