Hello I rode on your bus from Atlanta Ga *:** Nov * and was suppose to arrive in Memphi...

GetHuman-waistsen's customer service issue with Megabus from November 2018

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The issue in GetHuman-waistsen's own words
Hello I rode on your bus from Atlanta Ga *:** Nov * and was suppose to arrive in Memphis by *:** but there was a hole in the back tire which caused us to have to sit in a cold bus with no heat for over * hours on the side of the rode * to ** min from Birmingham Alabama. We had no food and most of us have arthritis issues especially when we are cold. I got sick from this trip because it was so cold on the bus the entire trip. I deserve a full refund. Why would you offer a redemption to a person that has experienced this bad service on several occasions? Why would I want to ride on a bus that has had three of their busses to break down within * days? This means your busses are not being well maintenanced and they are unsafe. Please refund my money

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Megabus

Customer service issue
Reported by GetHuman-waistsen
Nov 11th, 2018 - 4 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 2897 others
0 customers following this

Timeline

GetHuman-waistsen started working on this issue
Nov 11th, 2018 1:43am