I was supposed to travel with megabus on **st of october from baltimore to washington d...

GetHuman1516390's customer service issue with Megabus from November 2018

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The issue in GetHuman1516390's own words
I was supposed to travel with megabus on **st of october from baltimore to washington dc. i reached the bus stop ** min early but the bus wasnt there. when i called the customer service half an hr later when the bus hadnt still arrived, the lady in customer service told me that the bus is delayed in traffic...i waited n waited i had a flight from dc n was already getting late i called megabus several times but nobody told me exactly whats happening...finally * hrs later they told me that i missed the bus in the morning, i was shocked how did that happen since i was there all the time....then i took an uber to dc bcoz i had my flight in * hrs from dc...i never expected from megabus to give me wrong information earlier due to which i had to spend so much money on uber since i had no time to take a train other bus...so now i want a refund of my ticket...for an evidence u guys must have a recorded call that i talked to the customer service that day...so all i want now is a refund.

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Megabus

Customer service issue
Reported by GetHuman1516390
Nov 7th, 2018 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 2851 others
0 customers following this
Items needed
Name on booking
Booking number
Email on the booking

Timeline

GetHuman1516390 started working on this issue
Nov 7th, 2018 2:27pm

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