Our bus (Reservation * *-****-******-M*R-****-CHT-CHI) arrived more than two hours late...

GetHuman-goedert's customer service issue with Megabus from October 2018

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The issue in GetHuman-goedert's own words
Our bus (Reservation * *-****-******-M*R-****-CHT-CHI) arrived more than two hours late into Chicago, this is unacceptable.*Item *: The toilet was malfunctioning and created an unpleasant, unsafe, and unreasonable situation in which the entire bus was filled with noxious fumes. the driver tried to mitigate the issue with little effect. When I tried to use the bathroom, the fumes were so bad that I was unable to use the toilet. Not only is this very bad for Megabus's brand but a dangerous situation . Please reply after thoughtful consideration, I like the Megabus but the on-time factor needs to be tightened up. I understand that traffic is chaotic, etc., but this delay was unacceptable.*Thanks,*Scott M. Goedert

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Megabus

Customer service issue
Reported by GetHuman-goedert
Oct 10th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 2539 others
0 customers following this
Items needed
Name on booking
Booking number
Email on the booking

Timeline

GetHuman-goedert started working on this issue
Oct 10th, 2018 12:16am
GetHuman-goedert shared this issue with others over email
Oct 10th, 2018 12:19am