I went to to Mcdonalds today to get my family lunch they told me to pull over and they...
GetHuman1863758's customer service issue with McDonald's from December 2018
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The issue in GetHuman1863758's own words
I went to to Mcdonalds today to get my family lunch they told me to pull over and they would bring it right out to me. I waited ** min. before I called to see what happened and they said they would have it right out that they have to cook the chicken sandwiches yet. (* McChickens) I had my food after ** min. of waiting. They said they where sorry my order was forgotten they where busy and gave me a free meal ticket for each member of my family (we are a family of *) I asked them if they can also bring me a straw outside with my order that they also forgot. When they handed me my order I said I hope it is all in the bag that nothing was forgotten and they said it was. I then drove home to find out I was missing two of my sandwiches. I called them and they said sorry you can drive back and we will give you your two missing sandwiches. I said I am very busy with five young children it is not easy to just drive back putting kids in car seats and so on. I said maybe you can give me another free meal ticket for each of my family members again for your second error in my order. The managers name was something like (Caida) that said to me I will give you one free meal ticket for the error. I said so that is not going to ease my agravation on driving to McDonalds to receive one free meal when I am a family of *. No sorry and you still owe me to sandwiches and I do not have it in me to drive back with the * kids for * free meal now I am out the * sandwiches I paid for. The employee that served me was named Crystal she said. The first manager I spoke to I did not get her name but if you look at the time clock it was ******** *:**PM I put my order in and received it ** min later when I had reminded them. My order * ** at **** Promenade Blvd*Bridgewater, NJ ***** ******Phone* *** *** *****My name and number is *Michele Andrews**** *** ****
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