I went to to Mcdonalds today to get my family lunch they told me to pull over and they...

GetHuman1863758's customer service issue with McDonald's from December 2018

13 views | 444 similar | 0 following
Help with my McDonald's issue
Next: our robot will wait on hold for GetHuman1863758 to get a McDonald's rep on the line!
Always use the GetHuman Phone to call McDonald's. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1863758's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1863758 may need:
Name on the reservation
The issue in GetHuman1863758's own words
I went to to Mcdonalds today to get my family lunch they told me to pull over and they would bring it right out to me. I waited ** min. before I called to see what happened and they said they would have it right out that they have to cook the chicken sandwiches yet. (* McChickens) I had my food after ** min. of waiting. They said they where sorry my order was forgotten they where busy and gave me a free meal ticket for each member of my family (we are a family of *) I asked them if they can also bring me a straw outside with my order that they also forgot. When they handed me my order I said I hope it is all in the bag that nothing was forgotten and they said it was. I then drove home to find out I was missing two of my sandwiches. I called them and they said sorry you can drive back and we will give you your two missing sandwiches. I said I am very busy with five young children it is not easy to just drive back putting kids in car seats and so on. I said maybe you can give me another free meal ticket for each of my family members again for your second error in my order. The managers name was something like (Caida) that said to me I will give you one free meal ticket for the error. I said so that is not going to ease my agravation on driving to McDonalds to receive one free meal when I am a family of *. No sorry and you still owe me to sandwiches and I do not have it in me to drive back with the * kids for * free meal now I am out the * sandwiches I paid for. The employee that served me was named Crystal she said. The first manager I spoke to I did not get her name but if you look at the time clock it was ******** *:**PM I put my order in and received it ** min later when I had reminded them. My order * ** at **** Promenade Blvd*Bridgewater, NJ ***** ******Phone* *** *** *****My name and number is *Michele Andrews**** *** ****

GetHuman1863758 did not yet indicate what McDonald's should do to make this right.

How GetHuman1863758 fixed the problem

We are waiting for GetHuman1863758 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get McDonald's's attention and get better help faster. Tap below to get started.
Having McDonald's issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1863758 fixes it.
This email address isn't valid

McDonald's

Customer service issue
Reported by GetHuman1863758
Dec 30th, 2018 - 3 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 444 others
0 customers following this

Timeline

GetHuman1863758 started working on this issue
Dec 30th, 2018 8:44pm

Paying Too Much for Cable?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies