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McAfee Customer FAQ

Top Answers & How-to Guides

What is McAfee's Phone Number?

The question we are asked most often is about how to talk to McAfee customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What payment methods are accepted for McAfee subscriptions?

McAfee accepts various payment methods for subscriptions to ensure convenience and flexibility for its customers. The accepted payment...
Ask any question you have about McAfee customer service, get an answer now.

Recent McAfee Customer Questions

How do I know that McAfee protections are working on my computer? Is it possible to check?

Yes, it is possible to check. First, open your McAfee SecurityCenter application by double-clicking the McAfee shield icon on your desktop. If it shows that "Your computer is secure" with a green checkmark, this means that all the critical areas are protected. If you see a red or orange sign, you need to follow the recommended actions. Additionally, you can check specific protection modules like your real time scanning, updates, firewall, and others to ensure they're activated. Remember, McAfee should regularly update to the latest version for most effective protection. If it's not, you may need to manually update it.
Asked Mar 11, 2024 8:12 PM

Help me with my McAfee customer service issue

Refund and Cancellation

How Do I Get a Refund from McAfee?

Whether you prefer a different product, forgot to turn off automatic renewal or you no longer have the device McAfee was installed...

How Do I Cancel My McAfee Subscription?

If you no longer need or want your McAfee subscription you may wish to cancel your McAfee subscription. Options include canceling your...

Subscription Management

Can I use McAfee on multiple devices with a single subscription?

Yes, McAfee allows you to use their security software on multiple devices using a single subscription. With a single subscription,...

Can I transfer my McAfee subscription to another computer?

Yes, you can transfer your McAfee subscription to another computer. McAfee offers a convenient and straightforward process to do so....

System Requirements

What are the system requirements for McAfee antivirus software?

The system requirements for McAfee antivirus software are as follows: it is compatible with Windows operating system versions 7, 8,...

Virus Protection

Can McAfee remove existing viruses and malware from my computer?

Yes, McAfee can remove existing viruses and malware from your computer. Our advanced security software is equipped with powerful scanning...

Does McAfee provide protection for mobile devices?

Yes, McAfee provides comprehensive protection for mobile devices. With the increasing use of smartphones and tablets, it is vital to...

Product Comparison

What is the difference between McAfee Total Protection and McAfee LiveSafe?

The main difference between McAfee Total Protection and McAfee LiveSafe lies in the range of devices each product supports. McAfee...

Payment Methods

What payment methods are accepted for McAfee subscriptions?

McAfee accepts various payment methods for subscriptions to ensure convenience and flexibility for its customers. The accepted payment...
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