I bought a brand new Maytag washer and dryer at Schaefer TV and Appliance. Set was deli...

GetHuman-dingledi's Complaint issue with Maytag from May 2019

Help with my Maytag issue
First: share to improve GetHuman-dingledi's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-dingledi may need:
Where was the item purchased, Order number (if applicable), and Billing address
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-dingledi's own words
I bought a brand new Maytag washer and dryer at Schaefer TV and Appliance. Set was delivered Friday. Right off the bat I had to call a service tech, he dryer door would not shut. The washer had been set by delivery guy for quick run and I noticed the shaking with the spin cycle. Repair tech had to order a new door part and he balanced and reset washer. This morning my daughter (I had bought the set for her and her family as a gift) and the load would not drain. She went back down and it drained mostly but would not finish. I reset the unit, turned off and on and tried rinse and drain and spin and drain. All it will do is spit a little water in then hum for a short period Nd the lights flash. I finally just pulled the clothes out and brought them to my home but now my daughters family has nothing. Can you imagine my embarrassment and anxiety right now. The store I bought them from is not open today and neither is their service department.

GetHuman-dingledi did not yet indicate what Maytag should do to make this right.

How GetHuman-dingledi fixed the problem

We are waiting for GetHuman-dingledi to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Maytag's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Maytag issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Maytag

Complaint issue
Reported by GetHuman-dingledi
May 19th, 2019 - 2 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 693 others
0 customers following this

Timeline

GetHuman-dingledi started working on this issue
May 19th, 2019 3:59pm