I purchased a sleepy hush **" mattress from mattress firm. Was told i could test it out...

GetHuman4028129's customer service issue with Mattress Firm from December 2019

Help with my Mattress Firm issue
The issue in GetHuman4028129's own words
I purchased a sleepy hush **" mattress from mattress firm. Was told i could test it out for *** days. Mattress made my back hurt I went to store to exchange mattress i bought a refurbish tempurpedic. The day my mattress was delivered the guy said he couldn't take the bed because where the adjustable (I also bought from mattress firm) bends left a scrunched up look on mattress. He then said there was a stain at bottom of bed. I called place i bought mattress told them it was not a stain looks like the fabric was worn a lil but nothing spilt or anything like that i then took pic and sent it. Guy told me he sent it to division manager.i have not heard back from them on issue. I would like my exchange that i already payed for and i haven't got my money back yet or ved
Giving me exchange
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Mattress Firm

Customer service issue
Reported by GetHuman4028129
Dec 2nd, 2019 - a year ago
Fixed
Seen by 15 customers so far
Similar issue to 20 others
0 customers following this
Items needed
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Timeline

GetHuman4028129 started working on this issue
Dec 2nd, 2019 8:31pm
GetHuman4028129 shared this issue with your circles on Google+
Dec 2nd, 2019 8:35pm
GetHuman4028129 confirmed the issue is fixed. Hooray!
Dec 2nd, 2019 8:36pm
GetHuman4028129 indicated the issue is not fixed yet.
Dec 2nd, 2019 8:36pm
GetHuman4028129 shared this issue with others over email
Dec 2nd, 2019 8:50pm
GetHuman4028129 shared this issue with friends on Facebook
Dec 2nd, 2019 8:50pm
GetHuman4028129 indicated the issue is not fixed yet.
Dec 3rd, 2019 8:42pm
GetHuman4028129 indicated the issue is not fixed yet.
Dec 3rd, 2019 8:44pm
GetHuman4028129 indicated the issue is not fixed yet.
Dec 3rd, 2019 8:49pm
GetHuman4028129 indicated the issue is not fixed yet.
Dec 4th, 2019 9:19pm
GetHuman4028129 indicated the issue is not fixed yet.
Dec 4th, 2019 9:20pm
GetHuman4028129 confirmed the issue is fixed. Hooray!
Dec 4th, 2019 9:20pm
GetHuman4028129 indicated the issue is not fixed yet.
Dec 4th, 2019 9:22pm
GetHuman4028129 indicated the issue is not fixed yet.
Dec 4th, 2019 9:22pm
GetHuman4028129 indicated the issue is not fixed yet.
Dec 4th, 2019 9:23pm
GetHuman4028129 indicated the issue is not fixed yet.
Dec 4th, 2019 9:23pm
GetHuman4028129 indicated the issue is not fixed yet.
Dec 4th, 2019 9:23pm
GetHuman4028129 indicated the issue is not fixed yet.
Dec 4th, 2019 9:23pm
GetHuman4028129 indicated the issue is not fixed yet.
Dec 4th, 2019 9:23pm
GetHuman4028129 indicated the issue is not fixed yet.
Dec 4th, 2019 9:23pm
GetHuman4028129 indicated the issue is not fixed yet.
Dec 4th, 2019 9:23pm
GetHuman4028129 indicated the issue is not fixed yet.
Dec 4th, 2019 9:23pm
GetHuman4028129 indicated the issue is not fixed yet.
Dec 5th, 2019 12:03am
GetHuman4028129 confirmed the issue is fixed. Hooray!
Dec 10th, 2019 11:12am
GetHuman4028129 confirmed the issue is fixed. Hooray!
Dec 10th, 2019 12:25pm

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