Fraud...someone opened an acct. with MasterCard

GetHuman-gerowman's customer service issue with MasterCard from September 2018

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Help with my MasterCard issue
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The issue in GetHuman-gerowman's own words
I am trying to talk with a human to get this issue taken care of! ... Someone has opened a MasterCard under my name and has been ordering electronics from online. They are all being sent to an address in Miami, Florida. I live in Tennessee and have not a clue of anyone that lives in Florida. I have gotten ahold of iteck deals and they said they would look into it but I just got an email saying I bought a warranty plan. Some of the items are: apple iPas ** GB order *********, Apple MacBook Air **.* for$***.**, Apple iPad Pro *.* for $***.** and * port single usb card reader for $**.**. Some items were ordered day after day. Merril
Someone is still buying electronics with this card with my name on it!
Cancel this card so this person can not use it to buy electronics thru I keep getting emails saying iPads are being bought and sent to a Florida address plus warranty coverage.
I an not a customer! I don’t have a master card.
I have emailed iteck deals and informed them that I have not been ordering these items. After about * emails telling them this, they said it is a fraud issue. As of yesterday, I received an email that a warranty was purchased. So apparently as long as someone is buying from them, they don’t care if it a fraud issue.
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Customer service issue
Reported by GetHuman-gerowman
Sep 13th, 2018 - 3 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 262 others
0 customers following this


GetHuman-gerowman started working on this issue
Sep 13th, 2018 9:03pm