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Massage Envy Customer FAQ

Top Answers & How-to Guides

What is Massage Envy's Phone Number?

The question we are asked most often is about how to talk to Massage Envy customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What should I expect during my first massage session?

During your first massage session at Massage Envy, you can expect a warm and welcoming environment where your comfort is a priority....
Ask any question you have about Massage Envy customer service, get an answer now.
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Types of Massages

What types of massages do you offer?

Massage Envy offers a range of massages to suit individual preferences and specific needs. Our menu includes Swedish massage, which...
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Session Information

How long are your massage sessions?

At Massage Envy, our massage sessions typically last for 60 minutes. However, we also offer longer sessions of 90 minutes, or shorter...
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Couples Massages

Do you offer couples massages?

Yes, Massage Envy does offer couples massages. These sessions provide an opportunity for two people to enjoy a massage experience together...
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Specific Therapist Request

Can I request a specific massage therapist?

Yes, at Massage Envy, you have the ability to request a specific massage therapist. We understand that each client has unique preferences...
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Benefits of Massages

What are the benefits of regular massages?

Regular massages have numerous benefits for both the body and mind. Firstly, massages help reduce muscle tension and promote relaxation,...
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Pricing

How much does a massage session cost?

The cost of a massage session at Massage Envy varies depending on the location and the specific type of massage chosen. Generally,...
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Appointment Booking

Do I need to make an appointment in advance?

Yes, it is recommended to make an appointment in advance at Massage Envy. While walk-ins are accepted, scheduling an appointment ahead...
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Cancellation Policy

What is your cancellation policy?

Our cancellation policy at Massage Envy allows members and guests to cancel or reschedule appointments without any charge if done within...
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Gift Cards

Are gift cards available for purchase?

Yes, gift cards are available for purchase at Massage Envy. Our gift cards are the perfect way to give the gift of relaxation and rejuvenation...
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Insurance Coverage

Can I use insurance to pay for my massage?

Massage Envy does not typically accept insurance for payment of massage services. However, some health insurance plans may offer coverage...
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Discounts and Memberships

Do you offer any discounts or membership programs?

Yes, Massage Envy offers discounts and membership programs to provide affordable and convenient services. With our membership program,...
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First Session Expectations

What should I expect during my first massage session?

During your first massage session at Massage Envy, you can expect a warm and welcoming environment where your comfort is a priority....
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Help me with my Massage Envy customer service issue

Ask any question you have about Massage Envy customer service. We will do our best to get you answers right away.
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