I bought a case of *oz rashberry church m&m and the packages were cut wrong very close...

GetHuman625828's customer service issue with Mars Chocolate from April 2018

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The issue and preferred resolution, in GetHuman625828's own words:
I bought a case of *oz rashberry church m&m and the packages were cut wrong very close to edge and opened a little exposing them to air. I went back to store Walmart and they told me to get in touch with customer service due to not having anymore of the rashberry crunch.
Have a case of rashberry crunch m&ms sent to me.
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Mars Chocolate

M&Ms rashberry crunch
Customer service issue
Reported by GetHuman625828
Apr 24th, 2018 - 3 mons ago
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Seen by 2 customers so far
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Timeline
GetHuman625828 started working on this issue
Apr 24th 8:10pm