Hi, my name is Joseph Kim*I ordered upgraded as shown below*Your Malwarebytes Premium A...

GetHuman-jkimkim's Account Access issue with Malwarebytes from December 2019

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The issue in GetHuman-jkimkim's own words
Hi, my name is Joseph Kim*I ordered upgraded as shown below*Your Malwarebytes Premium Activation Key *(Activates up to * Devices , * Year Subscription)*MCM*K-TK*TZ-JKCXT-**TGV**Order Details *Reference * ********* * *Use your Activation Key to turn on your premium features.**Your Activation Key*MCM*K-TK*TZ-JKCXT-**TGV ACTIVATE **BUT.. I just updated my PC to Windows ** from Windows * and I can't un-register under the Window * ( which I forgot to do) I would like to add to my updated PC but this activation key says it is already used. Will you be able to provide me with another Activation key ? I have been using you for awhile and would like to keep using you. **I appreciate you in this matter. *Thank you

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Malwarebytes

Account Access issue
Reported by GetHuman-jkimkim
Dec 27th, 2019 - 2 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 621 others
0 customers following this
Items needed
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Billing address
Email address on the account

Timeline

GetHuman-jkimkim started working on this issue
Dec 27th, 2019 9:17pm