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MakeMyTrip Customer FAQ

Top Answers & How-to Guides

What is MakeMyTrip's Phone Number?

The question we are asked most often is about how to talk to MakeMyTrip customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I book a rental car through MakeMyTrip?

Yes, MakeMyTrip offers the option to book rental cars. As one of the leading online travel platforms, we provide a wide range of services...
Ask any question you have about MakeMyTrip customer service, get an answer now.

Recent MakeMyTrip Customer Questions

Money deducted but ticket not booking

We apologize for any inconvenience. Sometimes, due to connectivity issues or high server demand, your ticket may not get booked but the amount might get deducted. Do not worry, the deducted amount is always safe. If the booking was not successful, the amount will be reverted back to your account within 7-10 business days. However, if after 10 business days, the amount has not been credited back, do keep your transaction details handy and get in touch with our customer service for assistance. Please note that response times may vary due to high demand.
Asked Apr 20, 2024 8:56 PM

Railways cancelled my train, when or how will I get my refund?

If your train has been cancelled by the railways, you don't need to worry about the refund. It will be processed automatically by MakeMyTrip. Once the refund is initiated, it may take up to 7-10 business days for the refunded amount to reflect in your original mode of payment. The entire booking amount will be refunded without you having to cancel the ticket from your end. However, please note that refund timelines can vary depending on the bank or payment method.
Asked Apr 17, 2024 4:33 PM

What is the email id for writing complaint to make my trip

You can send your complaints or concerns to MakeMyTrip by directly reaching out to them via their customer support email at service@makemytrip.com. Ensure to provide all necessary details like your booking ID, nature of issue etc for a quicker resolution. Please be patient, response times may vary depending on the volume of inquiries they receive.
Asked Apr 15, 2024 6:10 PM

मुझे फोन पर चार धाम यात्रा के बारे में जानकारी प्राप्त करनी है और हिंदी में ही।

MakeMyTrip पर चार धाम यात्रा के पैकेज कई तरह के होते हैं। इसमें बद्रीनाथ, केदारनाथ, गंगोत्री और यमुनोत्री यात्रा शामिल होती है। पैकेज प्रत्येक आवश्यकता के अनुसार तैयार किया जाता है जैसे कि यात्रा की अवधि, होटल, खाना आदि। फोन पर इन सभी विवरणों को समझना और एक उपयुक्त पैकेज चुनन
Asked Apr 11, 2024 6:33 AM

how to delete GSt details in the mmt account

As of now, MakeMyTrip does not provide the option to delete GST details once they have been entered into your account. These details are typically used for claiming GST benefits on corporate bookings and are hence retained in the system. If you want to modify the information or have issues with it, we recommend reaching out to the MakeMyTrip customer support directly for assistance.
Asked Apr 3, 2024 10:48 AM

Help me with my MakeMyTrip customer service issue

Reservation Management

How Do I Find My Reservation on MakeMyTrip?

If you run into any problems while trying to find your reservation on Makemytrip,use these helpful tips to guide the way.

How Do I Change My Booking on MakeMyTrip?

MakeMyTrip allows you to change the details on your booking to suit your needs with these helpful tips.

How Do I Cancel My Reservation with MakeMyTrip?

Plans are not written in stone and sometimes, they can be forced to change due to unforeseen circumstances. The ability to cancel and...

How Do I Get a Refund from MakeMyTrip?

If you had to cancel your trip, you can go through the refund process with MakeMyTrip very easily with these helpful tips.

Payment Options

What are the payment options available on MakeMyTrip?

MakeMyTrip offers a wide range of payment options to cater to customer preferences and convenience. Customers can make payments using...

Flight Booking

Can I book multiple flights in one booking on MakeMyTrip?

Yes, you can make bookings for multiple flights in one booking on MakeMyTrip. Our platform allows you to easily search and select multiple...

What is the baggage allowance for my flight booking on MakeMyTrip?

The baggage allowance for your flight booking on MakeMyTrip depends on various factors. These include the airline you have selected,...

Hotel Booking

Can I make changes to my hotel booking on MakeMyTrip?

Yes, you can make changes to your hotel booking on MakeMyTrip. MakeMyTrip provides a hassle-free process for modifying your hotel reservation....

What is the cancellation policy for hotel bookings on MakeMyTrip?

The cancellation policy for hotel bookings on MakeMyTrip may vary depending on the specific hotel and the type of booking made. Generally,...

Travel Insurance

Does MakeMyTrip offer travel insurance?

Yes, MakeMyTrip offers travel insurance to customers. They understand the importance of providing a safety net for travelers and offer...

Rental Car Booking

Can I book a rental car through MakeMyTrip?

Yes, MakeMyTrip offers the option to book rental cars. As one of the leading online travel platforms, we provide a wide range of services...
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