Mail.com Customer FAQ

If your home page and emails are not loading when you log in at Mail.com, it might be due to several factors. You could be having issues with your internet connection. If that's not the case, you might need to clear your browser's cache and cookies. Sometimes, outdated browser versions could also be the root of the problem, so making sure your browser is up-to-date can help. Additionally, try disabling any browser extensions or plugins which might interfere with the loading process of the page. Firewall or antivirus settings could also potentially block pages from loading, so checking these could be useful too.

Sorry to hear that you're experiencing this issue. It could be due to a slow internet connection, browser issues, or a temporary glitch from Mail.com's side. Here's what you can do: First, try refreshing the page. If that doesn't work, clear your browser cache and cookies or try using a different browser. Alternatively, try accessing your account from a different device or in a private/incognito browser window. If everything is still blank, there may be a system issue at Mail.com. Rest assured that their team will usually pick up such issues quickly and resolve them.

We're sorry for the trouble. Deleted accounts at Mail.com cannot be reinstated immediately. Accounts are permanently deleted after a certain period of inactivity (usually around 60 days) and, unfortunately, once an account is permanently deleted, it can't be recovered. You may try creating a new account with the same email address if it's still available. Be sure to keep the new account active to prevent deletion.